Important! There are two hardware versions of FMC-IP1 with different firmware that are not compatible with each other. Using the incorrect firmware will damage your device. Please start by finding out if you have a newer or older version.
After you have identified the version, consult the table below to find the right firmware upgrade file for your camera. At the bottom of this page you find a guide on how to upload the file to your camera.
There are two ways to determine if you have a newer or older version; batch number and QC date:
1. Batch number
You find the batch number on the reverse side of the camera cap in the format POXXXX.
2. QC (Quality Control) date
Under the cap there is a label with the same format as in the picture below. The first column represents the year and the other columns represents the twelve months of the year.
A camera that was quality controlled in April 2018 has the following label:
A camera that was quality controlled in August 2015 has the following label:
For European market (50 Hz – Article number 87472701)
Download firmware file for newer versions:
|Batch number||PO3314 or greater|
|QC date||June 2016 or more recent|
|Upgrade to firmware||Download firmware 6.62|
Download firmware file for older versions:
|Batch number||PO3310 or less|
|QC date||May 2016 or earlier|
|Upgrade to firmware||Download firmware 6.43|
For US market (60 Hz – Article number 87472702)
Please use this firmware for all cameras: